In order to get started with us, you must do the following:

1. Read our terms and conditions below.

2. Fill out the web form below and submit it. This information will be automatically emailed to us.

3. FAX a copy of your tattoo license or tattoo/piercing business license to 888-238-0898. If you already have an account/Customer ID with us, you will not need to resend your license.

4. We will contact you during normal business hours to issue you your Customer ID and password. Only one Customer ID and password is issued per person. If there are several tattooists in your shop needing to order supplies, they each will need to set up their own account.

5. With your Customer ID and password you can login to our site and begin ordering!

CAM Customer Terms Agreement

This is a legal agreement between you and CAM Supply, Inc. This Agreement states the terms and conditions upon which CAM Supply, Inc. offers its products and services.

TERMS

No Price Protection:

CAM Supply, Inc. DOES NOT offer any type of price protection. We often drop prices suddenly and without notice.

First Time Customers

All new customers must contact our Customer Service Dept. Tel: 1-888-268-1886, by phone or by submitting the form below, to set up an account and acquire a customer ID number. Online ordering will also require a password. Phone orders cannot be processed without either your customer ID number or the phone number on your account. Online orders will require both your Customer ID number and your password. To set up an account, you will be required to fax us (1-888-238-0898) one or more of the following: your business license, state tax ID number, current sterilization certification, state health and safety board inspection approval or any legitimate state license or training certification pertaining to the tattooing, piercing and permanent make-up trade.

Minimum Order

There is a minimum order amount of $20.00.

Typographical & Pricing Errors

CAM Supply, Inc. assumes no responsibility for typographical or pricing errors on this website or in our catalog. Prices are subject to change at any time.

Compliance Purchase Agreement

Tattoo and piercing needles and tattooing inks are restricted to use by qualified licensed practitioners as determined by the state in which the practitioner resides. All tattooing and piercing devices are sold to qualified practitioners only. The purchaser accepts full responsibility for the safe and proper use of these devices and agrees to indemnify and hold CAM Supply, Inc. harmless from any consumer claims against the ultimate use of these devices.

Unclaimed Orders

Any order that is returned to us by UPS, due to our customer not being present to receive the package or refusing it, will be charged an additional $35 per package for us to re-ship it.

Refused Shipments, or "Not in on third attempt"

The cost of the original shipping will be charged to the re-ship order or next order placed. A minimum cost of $30 will apply to all shipments.

Exchanges, Refunds & Tracking Help

Please our Customer Service line 1-888-268-1886, Monday thru Friday, 8:30 AM to 5:00 PM Pacific Standard Time. NOTE: We will not make exchanges or refunds until the incorrect or damaged merchandise has been returned.

Shipping and Handling

Orders must be received by us before 12:00 pm California time to be shipped the same day. IMPORTANT: Although this is our policy, please be advised that high order volume days may result in order delays! We apologize but this is unavoidable. There is no weekend delivery available.

Orders that must be shipped to a PO Box will require an additional $15 shipping charge.

All shipments to non-contiguous U.S. states and territories must be shipped 2nd Day Air. Free Ground shipment is not available to those areas.

Ground: Free (contiguous U.S. states only) 3rd Day: by weight 2nd Day: by weight Next Day: by weight All COD Orders: $9.00 extra International: charges by weight

No value, package or weight limits (UPS, RPS, or USPS).

We guarantee your order will be shipped within 24 hours of receiving it on any business day. If you order before 12:00 pm PST, we will ship that day. Ground delivery takes 2-6 business days. There is no weekend delivery available.

A Word From Dennis and His Brother Jessie

Please e-mail or fax us regarding how you feel about the quality of our products and service. We care about your comments. Send them to:

E-mail: dennis@123mfg.com

Fax: 1-951-925-7206

We will fix the problem and do our best to serve you. Please take note of the person on our sales staff to whom you make a comment. If you have commented more than two times and still have the same problem, please e-mail or fax us. We will get back to you within 24 hours.

45 Day Guarantee

100% Protection... Only from CAM Supply

If for any reason you are not completely satisfied with your selection (not including used ink, open solution or machines), call our Customer Service line 1-888-238-0808.

100% Satisfaction Guaranteed.

Privacy Policy

CAM Supply Mfg., Inc. does not make your e-mail address, or any information supplied to us during the ordering process, available to any other party for marketing purposes. Your information will soley be used by us to notify you of upcoming sales and to supply you with a current catalog of our products. Should you decide that you no longer need these items from us, please contact us to be removed from our mailing list. 1-888-238-0808

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